Accessibility

ACCESSIBILITY STATEMENT

MalibuSugar.com is committed to ensuring that our website is accessible to all visitors, including individuals with visual, hearing, cognitive, and motor impairments. Our goal is to make every visitor’s online experience as welcoming and seamless as possible.

We believe in sweet, easy access for everyone — and we’re continually improving our website to align with accessibility best practices so that all users can browse, shop, and enjoy Malibu Sugar with confidence.

Our Accessibility Commitment

We design and maintain our site using the principles of universal design, ensuring that our pages are adaptable to different users’ needs, preferences, and technologies — including mobile devices and assistive tools such as screen readers or alternative input devices.

Whenever possible, MalibuSugar.com strives to meet Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1, which are built around four key principles:

  • Perceivable – Information and interface elements are presented in ways users can perceive.

  • Operable – Navigation and controls are designed to be easy to use for everyone.

  • Understandable – Content and interactions are clear and predictable.

  • Robust – Our site works across current and emerging technologies, including assistive devices.

Accessibility Tools

MalibuSugar.com uses the Accessibly Toolbar, allowing visitors to personalize accessibility settings based on their individual needs.
This tool makes it easier for all users to adjust our web pages for improved visibility, contrast, font sizing, and navigation — ensuring a more inclusive shopping experience.

To learn more about the Accessibly Toolbar and its available features, please visit the tool’s information link within the site footer.

Feedback & Assistance

We’re always looking for ways to improve. If you experience any difficulty using our website, encounter an accessibility issue, or have suggestions for how we can better serve your needs, please reach out — we’re here to help.

Customer Service Team
Email: jil@malibusugar.com
Available: Monday–Friday, 9:00 a.m.–5:00 p.m. PST

Your feedback helps us continue making MalibuSugar.com a fun, inclusive, and accessible place for everyone.