Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from malibusugar.com (the “Site”).

Last updated: October 2025

 

PERSONAL INFORMATION WE COLLECT

Information You Provide

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card or other payment method details), email address, and phone number. We refer to this information as “Order Information.”

We may also collect information when you:

  • Sign up for our email list or SMS alerts,

  • Participate in promotions or surveys,

  • Contact us via email, social media, or customer service.

Device Information

When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about:

  • The individual web pages or products you view,

  • What websites or search terms referred you,

  • How you interact with the Site.

We refer to this automatically collected information as “Device Information.”

We collect Device Information using:

  • Cookies – small data files stored on your device. You can manage or disable cookies through your browser settings.

  • Log Files – which track actions on the Site and record IP address, browser type, ISP, referring/exit pages, and date/time stamps.

  • Web Beacons / Tags / Pixels – electronic files that help record browsing behavior and measure the success of marketing campaigns.

 

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

  • Fulfill and manage orders, shipping, and returns,

  • Process payments and issue invoices or confirmations,

  • Communicate with you regarding orders, products, or customer service,

  • Screen for potential fraud or security risks,

  • Personalize your shopping experience and deliver targeted promotions,

  • Improve and optimize our Site performance and marketing.

With your consent (where required by law), we may also use your information to send you updates, offers, and marketing messages about Malibu Sugar.

 

SHARING YOUR PERSONAL INFORMATION

We share your information with trusted third-party service providers to help us operate our business and Site, such as:

  • Shopify, which powers our online store (read Shopify’s privacy policy here: Shopify Privacy Policy),

  • Payment processors (e.g., Shopify Payments, PayPal) for secure transactions,

  • Shipping carriers to deliver your purchases,

  • Analytics and advertising partners, including Google Analytics, Meta (Facebook/Instagram), and others who help us understand customer behavior and run targeted advertising.

We may also disclose your information:

  • To comply with legal obligations,

  • To respond to lawful requests (e.g., subpoenas or court orders),

  • To protect our rights, property, or safety.

 

BEHAVIORAL ADVERTISING AND ANALYTICS

We use analytics and advertising tools to better understand how our customers use the Site and to deliver relevant marketing.
You can learn more about targeted advertising and opt out at:

 

YOUR PRIVACY RIGHTS

California Residents (CCPA/CPRA)

If you reside in California, you have the right to:

  • Request to know what personal information we collect, use, and disclose,

  • Request deletion of your personal information (with certain exceptions),

  • Opt out of the sale or sharing of personal information,

  • Limit use of sensitive personal information,

  • Not be discriminated against for exercising your rights.

To exercise these rights, email us at shopmalibusugar@yahoo.com with “Privacy Request” in the subject line.

We do not knowingly sell personal information, but certain marketing and analytics activities may be considered “sharing” under California law.

European Union / United Kingdom Residents (GDPR)

If you are located in the EU or UK, you have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. We process your data where necessary to fulfill a contract (such as an order), or for our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

 

CHILDREN'S PRIVACY

Our Site is designed for general audiences and not directed toward children under 13.
We do not knowingly collect personal information from children.
If we learn that we have inadvertently collected such information, we will delete it promptly.
If you are a parent or guardian and believe your child has provided information, please contact us immediately at orders@malibusugar.com.

 

DATA RETENTION

We retain Order Information for as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, or enforce our agreements, unless you request deletion.

 

COOKIE AND "DO NOT TRACK"

You can set your browser to refuse or delete cookies.
Please note that we do not alter our data collection practices when we see a “Do Not Track” signal from your browser.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date.

 

CONTACT US

For questions, concerns, or to exercise your privacy rights, please contact us at:

Malibu Sugar, Inc.
Attn: Privacy Compliance Officer
153 W Rosecrans Ave. Unit: Showroom
Gardena, CA 90248, USA